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Selling Graphic Design With Proper Measure And Being Clear About What's Missing
Allah tells us to sell things with proper measure and also to not sell something without telling its faults. I am a website designer. Design is open-ended so there are always some faults that one may or may not be aware of. Also, there is no solid measure of the design. I can only say I will give client a website design and the rest is upto me that how much work I put in to it.
Since design is open-ended, I can’t just keep on looking at faults in the design as it will take a lot of time and effort. So, If the client is happy with the final product, is this enough to make the income/work valid?
Please note that since the client himself is not a designer, he will look at it from perspective of a normal person. So, him agreeing is based on that. He doesn’t know the impact of that particular design on the end-user. That’s the main problem causing me confusion. This is different than let’s say I sell someone a mobile phone and that the battery is not that good to which the buyer can agree without needing any knowledge.
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3 Replies
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Selling Graphic Design With Proper Measure And Being Clear About What's Missing
updated 10 months, 3 weeks ago
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Replies
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If the fault or a limitation causes a problem for the user, then it is deception/lie, but if the limitation does not affect the working, then it is ok. Possible fairness is essential.
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Since design is open-ended, there is always gonna be some kind of limitation. Although major limitations can be gotten rid of, there will always be room for improvement and I can’t work forever on a project. Also, it is about how much I investigate and not about solving issues because once I find there is an issue, I will fix it, it is the finding of it that I want to limit. What to do in this case?
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You can give a disclaimer to the client at the time of accepting the project that since the design is open-ended and you will resolve all the signifanct issues with the design and will try to resolve all the minor issues as well but there is still a slight chance (although very unlikely) that end user might encounter some minor issues. Additionally you can also choose to offer after sale service in cases where a minor issue is reported by the end user.
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